Legal
Refund Policy
Last updated June 2026
We stand behind our products with a straightforward returns and money-back guarantee.
90-day returns
Every review product is covered by free 90-day returns. If it isn't right for your business, contact us within 90 days of delivery for a return or replacement.
30-day money-back guarantee
Subscription plans come with a no-questions 30-day money-back guarantee. If you're not satisfied in your first month, email us for a full refund.
Our results promise
Our products are designed to double your monthly Google reviews within 30 days. If they don't and you've followed the setup steps, we'll make it right.
How to request a refund
Email info@ranklocally.com with your order number. Approved refunds are issued to your original payment method, typically within 5–10 business days.
Exclusions
Custom or personalised items that have been used or damaged may not be eligible for return. We'll always work with you to find a fair resolution.
Questions? Email info@ranklocally.com.