Refund Policy

Every review product is covered by free 90-day returns. If it isn't right for your business, contact us within 90 days of delivery for a return or replacement.

Subscription plans come with a no-questions 30-day money-back guarantee on your first billing period. If you're not satisfied within the first 30 days of your initial subscription, email us for a full refund of that first payment. The guarantee applies once per customer and covers your first monthly or annual charge.

After the first 30 days you can cancel anytime and keep access until the end of the period you've already paid for, but we don't refund partial months, and annual plans are not refunded for unused time once the guarantee window has passed. Add-ons (such as refills, extra locations, or content) follow the same rule and aren't refundable once their billing period has started.

Our review products are designed to double your monthly Google reviews within 30 days, and the Dominate plan includes a 90-day rank guarantee. These are performance promises — if you've followed the setup steps and tracked keywords haven't improved, we keep working at no extra cost until they do. They are separate from the money-back guarantee above and are not cash refunds.

Email info@ranklocally.com with your order number. Approved refunds are issued to your original payment method, typically within 5–10 business days.

If you have a billing concern, please contact us first — we'll always try to resolve it quickly and fairly. Filing a chargeback without contacting us may result in your account and any active subscription being suspended.

Free or promotional credits, and custom or personalised items that have been used or damaged, aren't eligible for a refund. We may also decline requests that abuse this policy — for example, repeated refund requests across orders. We'll always work with you to find a fair resolution.